Our goal at Pinky Scout Boutique is to provide you with the highest quality of service. You can reach us at info@pinkyscout.com or by phone at 1-937-440-1211, fax at 937-441-1422.

Shipping
  

We do our best to ship all orders within 24-48 hours of the order being placed.  We take great care with each and every order, no matter how big or small.

All orders are shipped via the United States Post Office.  Average shipping time is 2-5 days for US orders.  UPS Ground, UPS 2-day and UPS Overnight are also available for an extra charge. We also ship Internationally. Use the “calculate shipping” option during the checkout process to change your shipping options.

Gift Wrapping
We will gladly gift wrap any item that can be gift wrapped (except for orders that are shipped directly from the manufacturer and oversized items) in our signature gift wrap or gift box with a card for an extra $4.00 per item.

Hassle-Free Returns/Exchanges
We hope you will be happy with your purchases but if for some reason you’re not, we will gladly return or exchange your merchandise.

Please contact us at info@pinkyscout.com or you can reach us by phone at 1-937-440-1211 within 10 days of purchase for an exchange. You will be given a Return Authorization # to include with your return. Merchandise sent back without a RA # may take longer to process.

Please note, we will not credit or pay for return shipping on any order unless the item is damaged or incorrect due to our error. We will not accept returns without the RA # written on the outside of the box. If you need to return an item, we recommend that you use a trackable shipping method such as UPS Ground with insurance, as we can't process a return we have not received.

Returns on pre-orders will be subject to a 15% restocking fee on all orders cancelled after 48 hours of being placed.

Please allow 2 weeks for refunds or credits to be processed and appear on your statement

Returns will be given on new, unused merchandise in the original packaging.

All Returns should be sent back to the following address:

Pinky Scout Return Dept.

5 E Main

Troy, Ohio 45373

Safe Shopping Guarantee
Pinky Scout utilizes the industry's leading encryption technology to safeguard your personal information. When you see the lock symbol during checkout on your web browser, you will know it is secure.

We accept Visa, Master Card, Discover Card, American Express, and PayPal.

Special Requests
Please contact us for any special requests; we will be glad to accommodate for you.

Privacy Policy
At Pinky Scout we are committed to maintaining the trust and confidence of our customers and believe part of providing outstanding customer service is by respecting the rights of its customers. As part of this commitment to your privacy, Pinky Scout:

1.  will not sell, rent, trade or share any information you share with us
2.  will provide its customers with notice of their ability to opt out of the mailing list, if desired
3.  will not contact you by telephone unless it is necessary to process your order

Our site uses cookies exclusively for the purpose of keeping track of your shopping cart. We do not use cookies for other purposes. You can reject cookies and still use our site, however, it will disable the ability for the site to recognize your cart or your account.
 

Our main goal is to provide you with beautiful boutique merchandise and excellent customer service. We want you to be tickled pink with your purchases and your shopping experience at Pinky Scout.   If at any time you’re not completely satisfied with your shopping experience, please contact us by e-mail at info@pinkyscout.com.